⏱DURATION
One day | Options available
💻 WHERE
Remotely or client’s offices
📅 DATES
Client’s preferred dates
£ PRICING
1 day £400 + VAT per person
COMMUNICATION TRAINING
The two-day workshop is designed to increase your awareness of the impact Effective Communication has with your customers/colleagues.
Communication is a daily occurrence and appears to be such a matter of course that it is no longer questioned. Problems are only uncovered when misunderstandings occur, or in the case of failures that can be associated with communication.
You will come away from the workshop with supporting information to ensure your communication style has the right impact and presence and delivers the right message to your customers/colleagues.
◉ What is communication – How is it split
◉ Body Language – Why is it important & what can we learn from it
◉ Verbal Language – “Only 7% wow I thought it would be more”
◉ Listening Skills – 3 Levels of listening
◉ Questioning Skills – Asking questions that add value
◉ Feedback Skills
◉ Managing Communication Conflict
◉ Next steps – What will you do in your business
WHAT YOUR DELEGATES WILL LEARN:
From this workshop your individuals will understand the value of communication and how if we communicate in the right way we will have a much more effective overall result.
It explains how communication is broken down and the power of the three main elements in communication. It also helps the learner understand the value of a great question and the importance of listening
BOOKING ENQUIRY
Please fill in the details below with your preferences and company information. We will then provide you with a course breakdown and costings as soon as possible.